- Nagwa Lanka, Varanasi, Pin 221005
- 9794412732
- Certificate Verification
- Online Exam
- Student Login
Refund & Cancellation Policy – InstituteHub.in
Thank you for using InstituteHub.in
. This Refund & Cancellation Policy outlines the rules regarding payments, subscription cancellations, and refunds for our services.
1. Subscription & Service Payments
InstituteHub offers digital software services and subscription-based products for educational institutes and organizations.
By purchasing our services, you agree to the pricing and payment terms displayed at the time of purchase.
2. Cancellation Policy
Users may request cancellation of services by contacting our support team.
Cancellation Conditions
Cancellation requests must be submitted through email or official support channels.
Access to services may continue until the end of the current billing period.
Future renewals can be stopped after cancellation confirmation.
3. Refund Policy
Due to the nature of digital software services, refunds are generally not provided once:
The service has been activated
Software access has been granted
Work has commenced on custom development services
4. Eligible Refund Cases
Refunds may be considered only in the following situations:
Duplicate payment made by mistake
Payment charged but service not activated
Technical issue from our side preventing service delivery
Approved refunds will be processed within 7–14 business days.
5. Non-Refundable Services
The following are non-refundable:
Subscription renewals already processed
Customized software development
Setup or installation charges
Domain, hosting, or third-party service fees
Digital products once delivered
6. Chargebacks
Users are requested to contact our support team before initiating any chargeback or payment dispute.
Fraudulent or unauthorized chargebacks may lead to account suspension.
7. Modification of Services
InstituteHub reserves the right to:
Modify pricing
Update plans
Discontinue services temporarily or permanently
8. Contact for Refund & Cancellation
For cancellation or refund-related queries, contact us:
Website: InstituteHub.in
Email: support@institutehub.in
Last Updated: May 13, 2026